News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
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Emma’s Postcard from TPAC Asia in Vietnam

Emma says “xin chào” (hello) from Saigon (Ho Chin Minh City), the vibrant host city of TPAC Asia 2025, and shares some of her highlights.

EFT Processing (for Sage Intacct) - News:

Refer to this Sage Intacct Roadmap article for our development plans, plus responses to common questions about functionality.

Tips & Support:

Tip: How to generate a unique EFT file name
Tip: How to select/filter AR Invoices for which to create AR Payments
Support: Learn how Licensing and Activation Codes work for EFT Processing
Support: How to get an NFR or Trial (30 day) licence to demo or trial EFT Processing

(Sage 300) Product News:

v2026 Releases: v2026 compatible releases for EFT Processing & RMA are now available for download
All Modules: Our Sage 300 v2026 compatibility release article shows the status for all modules
RMA: PU13.04 introduced new Security Groups for posting Document Replacement Orders and PO Returns.
RMA: After upgrading to PU13.04 (or later) you must update security settings to allow users to create related documents
EFT Processing: New reports indicate if Vendors/Customers are configured in EFT

Tips for:

EFT Processing: Approving changes to EFT Vendor/Customer/Employee details - read the help article, and/or watch this video!
Document Management Link & Notes: Configuration tips for Web Screens
RMA: How authorized users can override Template & Item Policy validations

Support:

EFT Processing: The EFT Audit Log Report shows who/what/when for changes to Customer/Vendor bank details
RMA: Using "Authorized By" in RMA for I/C Price Check

Info-Explorer Tips:

How to export cube data to a Microsoft Excel file
How to make use of the various Security Options for a cube

"I can be sure Orchid's products will do what they say they will, and if I need help the team at Orchid are always helpful and quick to respond, often going above and beyond to make the solution work."

STACEY ORROCK, APTUS BUSINESS SOLUTIONS, ADELAIDE, AUSTRALIA

See our Events page for details of all our upcoming events, including:

Nov 25: Orchid Webinar - Bin Tracking & Inventory Control (Sage 300)

Videos you might have missed:

Webinar: RMA Controls & Approvals (Sage 300)

Our October webinar demonstrated how to exercise maximum control over your product return processes using Orchid RMA's built-in security and tracking features, enhanced by multi-level approval workflows.

Articles you might have missed:

Far from alone in Barcelona!

Sage Future for Partners in Barcelona allowed us to showcase EFT Processing for Sage Intacct to attendees from around the world.

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Emma’s Postcard from TPAC Asia in Vietnam

"I can be sure Orchid's products will do what they say they will, and if I need help the team at Orchid are always helpful and quick to respond, often going above and beyond to make the solution work."

Webinar: RMA Controls & Approvals (Sage 300)

Far from alone in Barcelona!

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East