Learn how to exercise maximum control over your product return processes using Orchid RMA's built-in security and tracking features, enhanced by multi-level approval workflows.
Date: Tuesday, 28 October
Duration: 45 Minutes + Q&A
Customer expectations around fast and efficient handling of product returns have increased markedly in recent years, as have the volume of returns. This changing dynamic has also increased fiscal risk, and magnified compliance challenges.
This month's webinar will shine the spotlight or Orchid's Return Material Authorizations (RMA) module for Sage 300, with a focus on best practice for maximizing security, control, and tracking of returns.
We'll walk through several scenarios that illustrate this, including:
- Using security groups to control who can override RMA validations or create credit notes, replacement orders and vendor returns
- Adding highly flexible, multi-level RMA approval workflows, using Orchid Extender
(Orchid Business Partners are welcome to pass this invitation on to any of their customers who may be interested.)
Choose your Session
We've scheduled 3 sessions to accommodate attendees in different time zones. All sessions will cover the same material, so just choose the one that suits you best. (The registration links below will take you to our GoToWebinar registration page for your preferred session.)
Session 1: Time Zone - Asia Pacific (APAC)
Tuesday 28 October
16:00 AEDT (4pm Sydney); 9am Dubai; 1pm Singapore
Click here to register for Session 1
Session 2: Time Zone - Europe / Africa / Middle East
Tuesday 28 October
09:00 GMT (9am London); 11am Johannesburg; 1pm Dubai; 5pm Singapore
Click here to register for Session 2
Session 3: Time Zone - Americas
Tuesday 28 October
16:00 ET (4pm New York / Toronto); 1pm Los Angeles / Vancouver
Click here to register for Session 3
