Security priorities will vary from business to business, but there are common themes. We also look at a few epic security failures, and list ways that Orchid products can contribute to your security regime.
As we celebrate Roger Federer’s successful defence of his Australian Open tennis title, it's timely to remember that when focusing on your service you shouldn't lose sight of how you handle your returns!
“Just trying to keep my customers satisfied” was an admirable goal back in 1970, but the world has moved on. We now need to create Raving Fans and Promoters if we are to survive and thrive in a more competitive marketplace. Here are some insights into what drives customer satisfaction, and where to start if you want to stand out from the pack.